Terms and Conditions

Terms and Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:

Please note that we can only ship to certain jurisdictions and you are always responsible for any order you place on our website. We recommend that you check your local laws before ordering.

Privacy Statement
We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.

Any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than employees and if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Exclusions and Limitations
The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:
excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

The information provided by the Website is for personal information and interest only. It is not intended to offer professional medical advice or treatment for any condition. You should not use our site or advice within to treat health conditions or to self-diagnose. We recommend that you consult your physician or nurse if you have any health concerns whatsoever. If you have any health problems or suffer from a chronic condition or are taking any medication you should always seek advice from your physician or healthcare provider prior to buying our products. Please note that We do not accept any liability for misuse of our products or for any reliance on the information provided by us via our website or other social media channels. If you need more information about a product, please get in touch with Us before ordering.
Information and statements regarding dietary supplements have not been evaluated by the Food Standards Agency and are not intended to diagnose, treat, cure, or prevent any disease or health condition.

Food Allergy & Diet

Please note that all of our supplements may contain milk, eggs, gluten, nuts (including peanuts), gelatine and other ingredients which are not suitable for people with special dietary preferences or food allergies. Customers with specific dietary needs should consult the relevant manufacturer and their doctor.

The following are acceptable methods of payment.

PayPal is the safe and easy way to make an online payment. PayPal allows anyone to pay any way they prefer, including through credit/debit cards, bank accounts or account balances, without sharing financial information.
If you make a payment with PayPal and use the funds from your Bank Account it will take 2-4 business days to process. Otherwise it is instant!

Delivery & Return To Sender

Orders placed before 14:00 hours weekdays are dispatched the next day. For information on our delivery charges, destinations and guidelines of speed of service, please refer to the delivery information section on our website. Tracking details will be emailed at the end of each working day. Signature on delivery is required, so please ensure someone is available to sign for the package at the delivery address. In the event that no one is at the delivery address, the courier may attempt to deliver to a neighbour or return the parcel to the local depot, post office.
Parcels can be left in a safe place ONLY when a customer makes arragements with the courier using there in-flight options on the tracking details which are emailed and/or txt message in which case customers accept full responsibility for that chosen delivery.
Undelivered parcels are kept for a reasonable time before they are returned to the sender. We will charge you for the return to sender fee for parcels that are not called for, unclaimed, not collected, refused etc. If you have not received your parcel and three working days have elapsed (UK Only) please contact us by Email wangos.place@gmail.com immediately and we will raise an enquiry with the courier and be able to assist you.

Returns Policy & Cancellations

We make every effort to ensure that the goods you ordered reach you in perfect condition and on time. In the rare event of breakages during transit, shortages, wrong item sent etc., please contact us by Email wangos.place@gmail.com in order to deal with your enquiry more efficiently.

Return of Unwanted Products

You can return your order for refund or exchange within 14 days of purchasing (excluding Short dated stock or Clearance items), provided that the products are unopened, unused and in fully resaleable condition. To do this, please e-mail us at Wangos.Place@gmail.com . You do not have to give any reason for cancellation, however a brief explanation will help us to improve our service. You must arrange to return the goods to us at your own expense. Upon receipt of the returned goods, we will refund you the purchase price and the initial delivery charge. You must ensure that the goods are packaged adequately to protect against damage. If you fail to take reasonable care of the goods before they are returned to us and this results in damage or deterioration, we will be unable to issue a full refund.

Faulty or Damaged Products

If there is a problem with your order, please contact us by Email wangos.place@gmail.com within seven days of delivery. Please keep the original packaging as this will help us to investigate your complaint. We also require photographic evidence at the time of delivery showing damage to the product together with the original packaging will help resolve your claim more quickly. We will deal with the matter in accordance with your legal rights.

Cancellation Policy
Minimum 24 hours notice of cancellation required. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. There will be no additional charges for re-stocking or returns.

Order and Shipping information
All of our products can be ordered together with any other Product/Category.
Each Category has its own Postage Rate table, if your order includes products from 2 different categories these rates will automatically be calculated for you at the checkout.
You will receive an email with confirmation of your order. Orders are generally shipped within 1-3 days of receiving your order, you will receive an ‘order shipped’ confirmation email when your order has been shipped.

Unless otherwise stated, the services featured on this website are only available within the United Kingdom, or in relation to postings from the United Kingdom. All advertising is intended solely for the United Kingdom market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Log Files
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company for the purpose of order processing. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Like most interactive web sites this Company’s website uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites is not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice
Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website.
This Company’s logo is a registered trademark of this Company in the United Kingdom  and other countries. The brand names and specific services of this Company featured on this web site are trademarked.

We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone numbers.

Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

The laws of England and Wales govern these terms and conditions. By accessing this website and using our services/buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the United Kingdom  courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Notification of Changes
The Company reserves the right to change these conditions from time to time, as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a purchase or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.